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    TradeAnalysis

    Refund Policy

    Last updated: February 25, 2026

    1. Refund Eligibility

    If you are not satisfied with your subscription, you may request a refund within 7 days of your initial purchase. Refund requests made after this period will be evaluated on a case-by-case basis.

    2. How to Request a Refund

    To request a refund, contact our support team at billing@tradeanalysis.io with your account details and reason for the request. We will process your request within 5–10 business days.

    3. Non-Refundable Items

    • Usage-based charges already consumed (e.g., API calls, agent interactions)
    • Partial months of service after the 7-day window
    • Add-on services or one-time purchases unless otherwise stated

    4. Subscription Cancellation

    You may cancel your subscription at any time from your account settings. Upon cancellation, you will retain access to paid features until the end of your current billing period. No prorated refunds are provided for cancellations.

    5. Disputes

    If you believe a charge was made in error, please contact us before initiating a dispute with your payment provider. We are committed to resolving billing issues promptly and fairly.

    6. Contact

    For refund-related questions, reach out to billing@tradeanalysis.io